Privacy Policy

Aurevia ("we", "us", "our") respects your privacy and is committed to protecting your personal data in line with the EU General Data Protection Regulation (GDPR). This policy explains what we collect, why, and your rights.

Data We Collect

• Order information: name, shipping and billing address, email, and phone number.
• Payment information: processed securely by our payment providers. We do not store your full card details.
• Technical data: IP address, browser type, and browsing behaviour collected via cookies.

How We Use Your Data

• To process and deliver your orders.
• To communicate with you about orders, returns, and support.
• To send marketing communications, where you have consented (you can opt out anytime).
• To improve our website, products, and customer experience.

Legal Basis for Processing

We process your data to fulfil our contract with you (your order), to comply with legal obligations, with your consent (for marketing), and for our legitimate interests in running and improving our store.

Sharing Your Data

We share data only with the parties needed to fulfil your order — such as shipping carriers and payment processors — and only as necessary. We never sell your personal data.

Data Retention

We keep your data only as long as necessary to fulfil the purposes described here and to meet legal and accounting requirements.

Your Rights

Under the GDPR you have the right to access, correct, delete, restrict, or port your data, and to object to processing. To exercise any of these rights, contact us at contact@aurevia-eu.com.

Cookies

We use cookies to operate the site, analyse traffic, and personalise your experience. You can manage your cookie preferences through your browser settings or our cookie banner.

Contact

For any privacy questions or to reach our data controller, email contact@aurevia-eu.com. You also have the right to lodge a complaint with your local data protection authority.